WWWWWH ask loop, staff to Daryl
Filled template shared as a link, one line of context, Daryl reads and acts
1
Staff (e.g. Sara)
Fills in the
WWWWWH template for staff asks to Daryl
. Taps Copy, sends the link template on WhatsApp to Daryl with one line of context.
ASK
KM / TFT / NCCS / SylvaNaut / Library
Who
What
Why
When
Where
How
Links
WhatsApp
2
Daryl
Opens the link, reads the filled template in full — not just the one-line context.
3
Daryl replies on WhatsApp
Approve
ask is clear, proceeds as written.
Unclear
flags what's missing, asks for it to be filled in.
Question
asks the staff member directly before deciding.